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Insurance & Payment Info

Driven Health recognizes the need for a clear understanding between patient and medical provider regarding financial arrangements for healthcare. Driven Health clinics accept most major insurance plans and can bill your plan on your behalf. All of our staff members are committed to making sure our patients receive the full benefits of their coverage and will work with you to ensure the most efficient processing of your paperwork.

The following information is provided to avoid any misunderstanding concerning protected health information and payment for professional services:

Insurance Plans We Accept:
We accept most major insurance plans.

Payment:
Payment is expected at the time of service. Driven Elite Medical Clinic accepts cash and credit card at the time of service for patients not using health insurance. Cash and credit card are also taken at the time of visit for insurance co-pays and balances. If your deductible has not been met, or a percentage is your responsibility, we expect payment when services are rendered. Even though insurance will be filed, you are responsible for any balance after insurance processes your claim. All charges for treatment become due and payable sixty (60) days after the date of service. These periods allow sufficient time to process insurance and make payment in full of any remaining balance. If not paid within 60 days, Driven Health will begin various collection activities including, but not limited by submitting the past due account to a collection agency.

Prompt Payment Discounts:
Driven Health offers a prompt payment discount to patients who do not have insurance and who pay in full at or before the time of service. Prompt payment discounts cannot be applied to co-pays or deductibles. Patients paying at the time of visit should be aware that additional charges related to the visit may be billed at a later time.

We offer the opportunity to establish a reasonable payment plan if you are not able to pay in full at the time of service. If you have an outstanding balance, we expect you to make payment or payment arrangements before your next scheduled appointment. Non-payment may result in discharge from the practice.

Private, Cash Payment:
If you have no insurance coverage, we ask that you coordinate your care with our office prior to your visit. We might require an advance payment for professional services.

Managed Care:
All managed care (HMO, PPO, etc.) co-payment amounts are due at the time of service. If your insurance plan requires a referral authorization from a primary care physician, please present this at your initial visit. If you request an office visit or surgery without a referral authorization your insurance plan may deem this as “out of network” or “non covered” treatment, and you will be responsible for a larger amount or all of the charges. The patient acknowledges that it is the patient’s responsibility to be aware of what services are covered and agrees to pay for any service deemed to be non-covered or not authorized by the plan.
Medicare: Driven Health does not currently accept Medicare or Medicaid.

No Show Fee:
We may charge you a “No Show” fee if you fail to cancel or reschedule your appointment at least 24-hours prior to your appointment date.

Driven Health firmly believes that a good patient/physician relationship is based upon understanding and open communications. It is our hope that the above policies will allow us to provide the highest quality care to our patients. If you have any questions or need clarification regarding these policies, please call us at 214-285-0041.

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DRIVEN ELITE HEALTH HAS 2 CONVENIENT LOCATIONS IN THE DALLAS METRO AREA:
Driven Elite Health - Grapevine:
3000 Grapevine Mills Pkwy, Suite 329-20
Grapevine, TX 76051
214-285-0041
Driven Elite Health - Southlake:
1800 E State Highway 114, Suite 101
Southlake, TX 76092
817-416-0606
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